Account Support Representative - MN
Qualifications:
- Associate degree in Business, Marketing or related field or equivalent work experience required. Bachelor’s degree preferred.
- A minimum of two years’ experience in a business service environment required. Preferably, experience should be in multiple Back Office functions, such as Customer Service, Enrollment &/or Claims in health insurance industry
- A comprehensive knowledge of Independence products, benefits, and internal policies and procedures preferred.
- Strong time management, organizational, and communications skills as well as the ability to work independently on multiple tasks in a highly visible environment are required.
- Excellent interpersonal skills and ability to interface with multiple levels of internal and external clients is required.
- Proven ability to identify and resolve a problem or issue and offer a resolution.
- Detail oriented, able to track multiple tasks, strong follow-up skills
- Demonstrated ability to work in a fast paced, high-pressure environment is required.
- Ability to work collaboratively across multiple operational areas and within segment team
- Must be proficient with Microsoft Office products including Excel, Word, and PowerPoint.
About Our Company
AmeriHealth Administrators is one of the largest national third-party administrators providing innovative, value-based health benefits programs and outsourcing services for self-funded health plans and other organizations.
The company also provides customized outsourcing services for TPAs and other payers, student health plans, and fully insured products.
AmeriHealth Administrators serves 1 million plan members in all 50 states and processes over 6 million claims annually.
Equal Employment Opportunity
AmeriHealth Administrators is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Agency Disclaimer
All resumes submitted directly to an AmeriHealth Administrators employee from a vendor via email, the Internet or in any other form without a valid written search agreement in place for this position from the Independence Blue Cross Family of Companies Human Resources Department will be deemed the sole property of AmeriHealth Administrators and the Independence Blue Cross Family of Companies. Please note that no fee will be paid in the event the candidate is hired by AmeriHealth Administrators or the Independence Blue Cross Family of Companies as a result of the referral or through means other than our established process.