BPO Client Specialist AHA
Requirements
- Bachelor’s degree in Business, MIS, Marketing, or related field, or equivalent experience is required.
- A minimum of three years’ work experience, preferably in sales, project implementation, operations or fast paced environment where building relationships/repeat customers is essential.
- Candidates must have a cell phone and access to transportation. Out of area travel may be required.
Knowledge/Skills/Abilities
- Excellent oral and written communication skills required.
- Must have the ability to develop and facilitate presentations.
- Demonstrated ability to function in a high-volume, highly visible, deadline-oriented environment is essential. Flexibility in a variety of settings and ability to work under pressure.
- Demonstrated experience with the MS Office Suite (Word, Excel, PowerPoint).
- Strong strategic and analytical skills. Ability to analyze data and provide solutions.
- Excellent customer and broker/consultant relationship skills.
- Able to work collaboratively across all AHA functional.
- Self-motivated and goal oriented.
- Able to work independently with drive to excel.
- Knowledge of medical & ancillary products, services, and administration preferred.
- Health insurance experience preferred.
- Experience with Health Edge or FOS preferred
Inclusion and Belonging
At AmeriHealth Administrators, everyone can feel valued, supported, and comfortable to be themselves, and all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. Celebrating and embracing diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.
About Our Company
AmeriHealth Administrators is one of the largest national third-party administrators providing innovative, value-based health benefits programs and outsourcing services for self-funded health plans and other organizations.
The company also provides customized outsourcing services for TPAs and other payers, student health plans, and fully insured products.
AmeriHealth Administrators serves 1 million plan members in all 50 states and processes over 6 million claims annually.
Equal Employment Opportunity
AmeriHealth Administrators is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Agency Disclaimer
All resumes submitted directly to an AmeriHealth Administrators employee from a vendor via email, the Internet or in any other form without a valid written search agreement in place for this position from the Independence Blue Cross Family of Companies Human Resources Department will be deemed the sole property of AmeriHealth Administrators and the Independence Blue Cross Family of Companies. Please note that no fee will be paid in the event the candidate is hired by AmeriHealth Administrators or the Independence Blue Cross Family of Companies as a result of the referral or through means other than our established process.