Manager Application Development Service (Billing) - Hybrid (PA/NJ/DE)
Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together we will achieve our mission to enhance the health and well-being of the people and communities we serve.
Job Summary
The Manager of Application Development leads a cross-functional team responsible for designing, building, enhancing, and supporting Billing applications (such as Oracle Revenue Management & Billing) within the healthcare payer domain. This leader partners closely with developers, testers, business analysts, project teams, business stakeholders, and external vendors to deliver high-quality, scalable application solutions. You will provide architectural guidance, oversee development practices, manage workload allocation, and ensure adherence to SDLC and change management standards. This role blends technical leadership, team management, and strategic planning to ensure modern, efficient, secure application delivery.
Key Responsibilities
Leadership & Strategy
- Set technical direction for assigned applications and ensure alignment with enterprise technology strategies, especially
- Provide leadership, coaching, mentoring, and career development for application development team members.
- Establish team objectives, define roles & responsibilities, and manage performance expectations.
- Partner with Application Service Delivery leadership to forecast demand, allocate resources, and maximize utilization across projects, enhancements, and maintenance activities.
- Drive continuous improvement, innovation, and adoption of best practices, including reusable assets, tooling, and coding standards.
Technical Ownership
- Lead the design and development of high-quality application software, including architecture contributions for multi-tier, cloud-integrated, and vendor-based solutions.
- Oversee system integration efforts across enterprise platforms, cloud services, and external vendor solutions.
- Ensure applications meet standards for performance, resiliency, scalability, and security.
- Conduct and lead code reviews, design reviews, and technical walkthroughs.
- Research and evaluate alternative technologies or design patterns to drive efficiency, cost effectiveness, and long-term sustainability.
- Financial and operational rigor
- Attention to detail with a strong control mindset
- Ability to operate effectively across Business, Finance, and Technology
- Proactive ownership and accountability
Execution & Delivery
- Oversee project execution involving multiple developers, large technical teams, and cross-functional delivery groups.
- Track and monitor weekly and monthly invoice generation activities across Premium Billing
- Collaborate with PMO and business stakeholders on project planning, estimation, risk identification, and prioritization.
- Ensure team adherence to DevOps and modern CI/CD practices, including proper use of GitHub, Jenkins pipelines, and artifact management
- Maintain responsibility for ensuring work is completed within committed timelines and budget.
- Guarantee that detailed design documents, technical specifications, and architectural artifacts are produced and maintained.
Collaboration & Communication
- Partner with Business Analysts and business partners to translate business problems, requirements, and user stories into functional and technical solutions.
- Work with infrastructure teams, cloud engineering, and vendor partners to ensure full solution delivery.
- Represent the technical team in governance, planning sessions, and stakeholder reviews.
- Maintain clear, proactive communication with leadership on team performance, risks, and opportunities.
- Stakeholder communication and executive storytelling
Vendor & Resource Management
- Manage external development vendors, ensuring adherence to quality standards and contract expectations.
- Support supplemental staffing strategies and participate in recruiting, onboarding, and skill identification processes.
- Optimize workload distribution and minimize unassigned resources.
Required Qualifications
- BA/BS in Computer Science, Information Systems, Engineering, Mathematics, or equivalent experience.
- 10+ years of experience as a technical lead, lead architect or lead developer.
- Strong experience in billing applications and financial operations, or premium billing environments. ORMB experience is preferred.
- 5+ years of experience in web application development and support.
- 5+ years of experience in database / SQL
- 3–5+ years managing software development teams.
- Strong leadership, communication, presentation, and interpersonal skills.
- Proven ability to lead architecture, design, build, and implementation efforts for enterprise-grade applications.
- Solid understanding of Agile and DevOps practices.
- Ability to work independently with sound decision‑making and problem‑solving skills.
- Experience delivering secure, high-performance, high-quality applications.
Preferred Qualifications
- Experience in the Healthcare Payer billing applications.
- Background of leading large, multi-developer teams across complex system landscapes.
Hybrid
Independence has implemented a “Hybrid” model which consists of Associates working in the office 3 days a week (Tuesday, Wednesday & Thursday) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the “Hybrid” model. While associates may work remotely on our designated remote days, the work must be performed in the Tri-State Area of Delaware, New Jersey or Pennsylvania.
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.
Inclusion and Belonging
At AmeriHealth Administrators, everyone can feel valued, supported, and comfortable to be themselves, and all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. Celebrating and embracing diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.
About Our Company
AmeriHealth Administrators is one of the largest national third-party administrators providing innovative, value-based health benefits programs and outsourcing services for self-funded health plans and other organizations.
The company also provides customized outsourcing services for TPAs and other payers, student health plans, and fully insured products.
AmeriHealth Administrators serves 1 million plan members in all 50 states and processes over 6 million claims annually.
Equal Employment Opportunity
AmeriHealth Administrators is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Agency Disclaimer
All resumes submitted directly to an AmeriHealth Administrators employee from a vendor via email, the Internet or in any other form without a valid written search agreement in place for this position from the Independence Blue Cross Family of Companies Human Resources Department will be deemed the sole property of AmeriHealth Administrators and the Independence Blue Cross Family of Companies. Please note that no fee will be paid in the event the candidate is hired by AmeriHealth Administrators or the Independence Blue Cross Family of Companies as a result of the referral or through means other than our established process.