The Director Medicare Sales effectively directs and manages the activities of the Medicare group retiree business to meet goals and strategic initiatives within Government Markets.  Oversee the development, implementation and active monitoring of sales and retention strategies for Medicare.   Continually monitor the marketplace and effectively communicate the needs of the staff to senior management.  Oversee the hiring, developing and retaining of talented sales and support staff. 

Responsibilities:

·       Oversee the development, implementation and active monitoring of sales and/or retention strategies for Medicare.

·       Executes and meets all sales goals and strategic initiatives within the unit.

·       Ensures  each member of the team understands and embraces the goals and initiatives.

·       Builds and manages internal and external relationships according to strategy and goals.

·       Directs the area’s service responsibilities to ensure that the quality of the services being offered is in line with IBC’s overall strategy.

·       Oversees and reviews all data submitted for the Sales Incentive program

·       Selects and develops staff, including coaching, counseling and directing to staff to promote efficiency and increase productivity and motivation.  Works closely with the management team to encourage problem solving and the development of professional skills.

·       Directs cross-functional partners and sales team to ensure all tracking and reporting needed to drive business performance is in place

·       Develops sales pipeline to achieve year-over-year growth targets

·       Partners closely with Sales peers across the organization to ensure success

·       Represent the sales needs at interdepartmental meetings and committees.

·       Works with leadership to facilitate working relationships and accountabilities which achieve goals.

·       Ensures processes and procedures are documented.

·       Responsible for maintaining department budget.  Prepare and submit budget for senior management review.  Administer functional operations in accordance with budgeted goals and plans.

·       Performs other duties and special projects as assigned.

Qualifications:

·       Bachelor’s degree required or equivalent work experience in related field (master’s degree preferred)

·       Minimum of 10 years’ progressive Medicare experience with at least 5+ years managing sales channels.  

·       Previous experience managing and motivating a staff to high levels of productivity required.

·       Demonstrated track record in achieving sales goals

·       Self-motivated, highly organized and detail oriented as well as above average problem solving, and analytical skills required

·       Excellent verbal and written communication skills required.

·       Strong interpersonal skills with the ability to develop and maintain strong working and business relationships.

·       Demonstrated ability to manage projects and customer expectations to a successful conclusion is essential.

·       Working knowledge of Microsoft Office Suite.

·       Active PA license in Health and Accident insurance

• Candidates must have a valid driver's license and current auto insurance

·       Position requires travel