Manager Product Systems
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Our organization is looking for dynamic individuals who love to learn, thrive on innovation, and are open to exploring new ways to achieve our goals. If this describes you, we want to speak with you. You can help us achieve our vision to lead nationally in innovating equitable whole-person health.
The Manager Product Systems:
Manages day-to-day system support and development of Product Configurator and HighRoads P2A. These systems are critical to Product Services. Product Configurator is the source of truth for PA and AHNJ Medical, RX, Vision, and Dental benefit data and the production of SBCs (Summary of Benefits and Coverage) and Benefit Highlights. Highroads’ P2A is a system that produces member benefit booklets and employer group contracts.
This position includes planning all department development work, defining all processes, setting goals, system support, testing coordination, and release management.
Qualifications
· Bachelor’s degree in Computer Science, Business, or a Healthcare related field or equivalent experience. Advanced degree preferred.
· Minimum of 8 years of related work experience is required.
· Demonstrated progressively responsible experience.
· Demonstrated managerial skills and the ability to motivate a team.
· Experience in project management preferred.
· Experience in cross functional development projects and leading a diverse team to achieve results preferred.
· Strong technical knowledge of Microsoft Office products (including Word, Excel, and Project).
· Advanced analytical and problem-solving skills required.
· Experience in SDLC (system development life cycle), System and Acceptance testing, and the creation of system documentation.
· Ability to manage multiple projects and maintain target objectives is required.
· Strong written and verbal communication skills required.
· Excellent organizational, interpersonal and communication skills
· Ability to effectively respond to multiple conflicting priorities.
· Ability to prioritize work and efficiently respond to unexpected changes.
· Strong team management and team building skills.
· Customer Focused Professionalism; High Quality Work Producer
Independence has implemented a “Hybrid” model which consists of Associates working in the office 3 days a week (Tuesday, Wednesday & Thursday) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the “Hybrid” model. While associates may work remotely on our designated remote days, the work must be performed in the Tri-State Area of Delaware, New Jersey or Pennsylvania
Independence Blue Cross is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Diversity, Equity, and Inclusion
At Independence, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.
About Our Company
Serving more than 8 million people nationwide, including 2.5 million in southeastern Pennsylvania, Independence Health Group — together with its subsidiaries — is the leading health insurance organization in the Philadelphia region. Our mission to build healthier lives for you, your family, and your employees shapes our actions and decisions every day.
At Independence, we see each of our members as an individual, with unique needs and concerns. We’re dedicated to harnessing the very latest ideas and technologies to deliver access to care that meets those needs and surpasses your expectations. For more information about Independence access our website at www.ibx.com. We’re revolutionizing health care, and our focus is on you!
Equal Employment Opportunity
Independence Blue Cross is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Agency Disclaimer
All resumes submitted directly to an Independence Blue Cross employee from a vendor via email, the Internet or in any other form without a valid written search agreement in place for this position from the Independence Blue Cross Family of Companies Human Resources Department will be deemed the sole property of Independence Blue Cross and the Independence Blue Cross Family of Companies. Please note that no fee will be paid in the event the candidate is hired by Independence Blue Cross or the Independence Blue Cross Family of Companies as a result of the referral or through means other than our established process.