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RN Health Coach

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New
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Health & Clinical Services
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Looking for a chance to show what you can do in an environment that will appreciate you and help you grow?  If you are learning-oriented, strive for excellence, and have a strong customer commitment, bring your talents to Independence Blue Cross as we seek to enhance the health and well-being of the people and communities we serve.  As a member of Independence Health Group, we seek to innovate, reimagine and lead in the transformation of healthcare.  We are committed to attracting, retaining and growing the best talent.

 

Under the direction of the Care Management Manager, the RN Health Coach functions as the primary nurse to provide both health coaching and case management services to members across the continuum of health ranging from health promotion to end-of-life.    Health Coaches collaborate on care plan development and coordination with members and physicians by screening, assessing, planning, facilitating, monitoring and giving input when adjustment is needed, and advocating for the member on an individual basis.  Health coaches use clinical and motivational interviewing skills to assess member’s need and establish mutually agreeable goals while supporting member in developing self-management skills in adopting positive behavior changes. Health Coaches work with the member to identify and address barriers to member’s adherence to standards of evidence based medicine.   The Health Coach facilitates communication between the patient, family, and members of the health care team while acting as an educator and link between the patient, providers and the plan, ensuring high quality, cost-effective services are delivered.  Helps members coordinate care and navigate the healthcare system. 



  • Must be able to commute to Center City Philadelphia 
  • Active PA Licensed Registered Nurse, B.S.N. Preferred
  • Minimum Five (5) years clinical experience (two (2) years full time equivalent direct patient care) required. Intensive Care, Trauma, Home Health a plus.
  • Two-year medical management experience in the health care industry, preferred. Case Management experience and Certified Case Manager (CCM) preferred
  • Oriented in current trends of medical practice
  • Proficiency utilizing Microsoft Word, Outlook, Excel, Access, SharePoint,  and Adobe programs
  • Strong problem solving abilities, excellent organizational and planning skills
  • Ability to work independently and provide positive resolution of complex medical and interpersonal challenges
  • Highly professional interpersonal skills for internal and external contacts, particularly in situations where medical evaluations are in conflict with treating providers proposed treatment plans
  • Builds team spirit and interdepartmental rapport, using effective problem solving and motivational strategy. 
  • Comfortable with new ideas and methods; creates and acts on new opportunities; is flexible and adaptable.
  •  Works to build relations with all providers and provides exceptional customer service

 

 

About Our Company

Serving more than 8 million people nationwide, including 2.5 million in southeastern Pennsylvania, Independence Health Group — together with its subsidiaries — is the leading health insurance organization in the Philadelphia region. Our mission to build healthier lives for you, your family, and your employees shapes our actions and decisions every day.

 

At Independence, we see each of our members as an individual, with unique needs and concerns. We’re dedicated to harnessing the very latest ideas and technologies to deliver access to care that meets those needs and surpasses your expectations.  For more information about Independence access our website at www.ibx.com. We’re revolutionizing health care, and our focus is on you!


Equal Employment Opportunity

Independence Blue Cross is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability. 

Agency Disclaimer

All resumes submitted directly to an Independence Blue Cross employee from a vendor via email, the Internet or in any other form without a valid written search agreement in place for this position from the Independence Blue Cross Family of Companies Human Resources Department will be deemed the sole property of Independence Blue Cross and the Independence Blue Cross Family of Companies. Please note that no fee will be paid in the event the candidate is hired by Independence Blue Cross or the Independence Blue Cross Family of Companies as a result of the referral or through means other than our established process. 

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