Specialty Services Assistant Product Manager
The Specialty Services Assistant Product Manager will work in a matrix environment supporting Product Managers, Specialty Sales and Vendors to manage and complete projects, develop and maintain reporting, as well as identify and implement process improvements. This position will also support Product Managers with product development and day-to-day product management responsibilities. This role also includes supporting initiatives to improve the value proposition of the Specialty portfolio that will ultimately ensure profitability, market growth and customer satisfaction.
- Recommends streamlines to processes, identifies short and long-term process improvement opportunities, and creates efficiencies to drive implementation of solutions. Partners with subject matter experts in Specialty Services, along with other business areas.
- Works closely with Specialty vendor partners to ensure smooth product delivery, coordinate and provide reporting, resolve product delivery challenges, and assists with new product launches
- Provides market, customer and competitive analysis to help guide product positioning by market segment, customer, etc.
- Provides weekly and ad-hoc reporting to the Specialty Sales team.
- Manages and completes projects as assigned by management (e.g., triggered by changes in benefit design; new product launches; regulatory requirements; management ad-hoc reporting needs). Works independently and under minimum supervision.
- Performs analytical tasks associated with a broad range of activities including weekly/monthly Sales and Opportunities reporting, generating reporting for Finance and Incentive teams, addressing ongoing and ad-hoc requests for data from vendors and other operational areas.
- Works to identify and mitigate potential issues, performs analysis and supports review for process and/or system enhancements and recommends solutions to Product Managers and leadership.
- Designs and evaluates workflows and processes by tracking, trending and analyzing work processes.
- Completes presentations for management and vendor partners related to assigned projects
- Collaborates with Product Management to support and deliver on product segment goals, objectives, projects
- Other responsibilities as assigned
Qualifications
- Bachelor’s degree in business, Marketing, Healthcare Management or related field
- 3+ years in insurance industry experience in Benefits, Administration, Health Care Management or related field, with experience in areas of Product Development and Management
- Working experience supporting a Sales org strongly preferred
- Demonstrated knowledge of healthcare industry and understanding of the marketplace
- Strong analytical, technical and problem-solving skills with strong attention to detail
- Ability to successfully interact with various levels within the organization including Senior Management.
- Ability to excel in a results-driven environment
- Creativity and ability to work independently
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.
Inclusion and Belonging
At IBX, everyone can feel valued, supported, and comfortable to be themselves, and all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. Celebrating and embracing diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.
About Our Company
Serving more than 8 million people nationwide, including 2.5 million in southeastern Pennsylvania, Independence Health Group — together with its subsidiaries — is the leading health insurance organization in the Philadelphia region. Our mission to build healthier lives for you, your family, and your employees shapes our actions and decisions every day.
At Independence, we see each of our members as an individual, with unique needs and concerns. We’re dedicated to harnessing the very latest ideas and technologies to deliver access to care that meets those needs and surpasses your expectations. For more information about Independence access our website at www.ibx.com. We’re revolutionizing health care, and our focus is on you!
Equal Employment Opportunity
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Agency Disclaimer
All resumes submitted directly to an Independence Blue Cross employee from a vendor via email, the Internet or in any other form without a valid written search agreement in place for this position from the Independence Blue Cross Family of Companies Human Resources Department will be deemed the sole property of Independence Blue Cross and the Independence Blue Cross Family of Companies. Please note that no fee will be paid in the event the candidate is hired by Independence Blue Cross or the Independence Blue Cross Family of Companies as a result of the referral or through means other than our established process.