Sr Instructional Technology Specialist
Qualifications:
· A BA or BS in instructional design, instructional technology, education, educational technology or related field at time of application.
· An earned Master's degree in instructional technology, instructional design, educational technology, or education preferred
· Five (5) years’ experience in eLearning/online course development or basic web development (can be concurrent with below.).
· Five (5) years’ experience in customer service/support (can be concurrent with above).
· Demonstrated expertise with respect to learning management software (preferably Oracle Taleo Learn), online development software, and online delivery and communication tools.
· Teaching, training or staff development experience.
· Expert with the principles of universal design for learning and how to make eLearning accessible for all learners.
· Strong experience related to the management and execution of learning and development programs.
Knowledge, Skills & Abilities Requirements:
· Expert in instructional design methodology (ADDIE), eLearning and web development, and adult learning theory.
· Excellence in writing, oral communication, customer service and interpersonal skills; including instructional, facilitation and presentation skills.
· Detail orientation.
· Excellent diagnostic, analytical, and problem-solving skills.
· Leading by example and fostering relationship across the organization.
· Excellence in explaining complex issues in a concise manner across the enterprise
· Highly-developed organization skills.
· Ability to concurrently manage multiple assigned tasks.
· Demonstrated ability to working independently with minimal guidance and a high degree of accuracy.
· Expertise in managing multiple projects with multiple stakeholders.
· Expertise in principles of best practice related to online learning and classroom-based teaching.
· Excellence in the documentation of time, effort, processes.
· Expert in assessment of instructional needs in order to recommend appropriate approaches/applications/tools.
· Expertise in navigating the web and using web-based tools to facilitate work, learning, collaboration, productivity, research, etc.
· Advanced proficiency in using popular productivity software (MS Office suite) on Windows operating system.
· Extensive knowledge in understanding of, and ability to use fundamental web development technologies (e.g.: HTML, CSS).
· Expert in understanding of technical standard for eLearning content (SCORM).
· Intermediate to Advance proficiency in using eLearning development tools/software (e.g.: Adobe CC, LMS, Camtasia, Articulate products, etc.).
· Highly-developed skill in the use of cloud-based collaboration, support and project management software.
· Excellence in communicating effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the Academies and with external vendors.
· Display a commitment to continuous education
Diversity, Equity, and Inclusion
At Independence, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.
About Our Company
Serving more than 8 million people nationwide, including 2.5 million in southeastern Pennsylvania, Independence Health Group — together with its subsidiaries — is the leading health insurance organization in the Philadelphia region. Our mission to build healthier lives for you, your family, and your employees shapes our actions and decisions every day.
At Independence, we see each of our members as an individual, with unique needs and concerns. We’re dedicated to harnessing the very latest ideas and technologies to deliver access to care that meets those needs and surpasses your expectations. For more information about Independence access our website at www.ibx.com. We’re revolutionizing health care, and our focus is on you!
Equal Employment Opportunity
Independence Blue Cross is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Agency Disclaimer
All resumes submitted directly to an Independence Blue Cross employee from a vendor via email, the Internet or in any other form without a valid written search agreement in place for this position from the Independence Blue Cross Family of Companies Human Resources Department will be deemed the sole property of Independence Blue Cross and the Independence Blue Cross Family of Companies. Please note that no fee will be paid in the event the candidate is hired by Independence Blue Cross or the Independence Blue Cross Family of Companies as a result of the referral or through means other than our established process.