Accounts Payable Associate
Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together, we will achieve our mission to enhance the health and well-being of the people and communities we serve.
Accounts Payable Associate Job Responsibilities:
· Research and handling of customer inquiries via email and inquiry systems (OneHub/Pulse, INSINQ, Stars)
· Validate and complete manual payment requests as assigned
· Processing of void and reissue requests according to departmental guidelines across all lines of business
· Research and handling of escalated issues as assigned within departmental SLAs
· Responsible for attaching appropriate documentation to checks for mailing
· Research address issues and make necessary updates for Check Not Cashed (CNC), Due diligence, and Medical Loss Ratio (MLR) returned check mail per departmental SLAs
· Assist with the Monthly Escheatable voids process
· Maintain appropriate logs for all activity processed.
· Responsible for the proper documentation of desk-level procedures
· Responsible for the opening, sorting, and logging of returned check mail
· Payments to providers/members are processed in a timely manner
· Works within established procedures with a moderate degree of supervision
· Assists with internal and cross-departmental projects as needed
· Assist with other duties assigned by management
Qualifications:
· Problem solving/analytical
· Strong communication
· Ability to manage competing priorities
· Beginner to Intermediate experience with Microsoft Excel, Word, and Outlook
Hybrid:
Independence has implemented a “Hybrid” model which consists of Associates working in the office 3 days a week (Tuesday, Wednesday & Thursday) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the “Hybrid” model. While associates may work remotely on our designated remote days, the work must be performed in the Tri-State Area of Delaware, New Jersey, or Pennsylvania
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device that is compatible with the free Microsoft Authenticator app.
Inclusion and Belonging
At IBX, everyone can feel valued, supported, and comfortable to be themselves, and all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. Celebrating and embracing diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.
About Our Company
Serving more than 8 million people nationwide, including 2.5 million in southeastern Pennsylvania, Independence Health Group — together with its subsidiaries — is the leading health insurance organization in the Philadelphia region. Our mission to build healthier lives for you, your family, and your employees shapes our actions and decisions every day.
At Independence, we see each of our members as an individual, with unique needs and concerns. We’re dedicated to harnessing the very latest ideas and technologies to deliver access to care that meets those needs and surpasses your expectations. For more information about Independence access our website at www.ibx.com. We’re revolutionizing health care, and our focus is on you!
Equal Employment Opportunity
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Agency Disclaimer
All resumes submitted directly to an Independence Blue Cross employee from a vendor via email, the Internet or in any other form without a valid written search agreement in place for this position from the Independence Blue Cross Family of Companies Human Resources Department will be deemed the sole property of Independence Blue Cross and the Independence Blue Cross Family of Companies. Please note that no fee will be paid in the event the candidate is hired by Independence Blue Cross or the Independence Blue Cross Family of Companies as a result of the referral or through means other than our established process.