Collections Analyst
Our organization is looking for dynamic individuals who love to learn, thrive on innovation, and are open to exploring new ways to achieve our goals. If this describes you, we want to speak with you. You can help us achieve our vision to lead nationally in innovating equitable whole-person health.
We are looking for a detail-oriented individual with Account Receivable and Collection experience who will take full ownership of the Consumer Accounts Receivable position. The applicant will be responsible for tracking and resolving outstanding payment issues and processing monthly aging reports in a timely manner. The candidate will also need to understand our non-payment termination and reinstatement guidelines. The candidate must have strong analytical skills, along with strong Excel skills, and must have knowledge of general accounting principles. The applicant should display a positive and proactive attitude, strong organizational skills, the ability to prioritize and multitask, and be a strong communicator, both on paper and email. Some of the responsibilities include:
- Conduct accounts research and analysis
- Prepare and maintain various reports
- Execute and maintain aging report
- Identify and execute necessary account adjustments
Qualifications
- H.S. diploma required – some college coursework is preferred.
- Customer Service experience working in a fast-paced environment. Health insurance or retail collections experience is required
- Finance background that encompasses the ability to understand account aging.
- Desire to be part of a high-performing team that significantly impacts cash and client account status. Team focus is a top priority.
- Strong proficiency in Microsoft Excel.
- Excellent written and verbal communication skills.
- Excellent analytical skills.
- Ability to help solve complex account issues.
Hybrid
Independence has implemented a “Hybrid” model which consists of Associates working in the office 3 days a week (Tuesday, Wednesday & Thursday) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the “Hybrid” model. While associates may work remotely on our designated remote days, the work must be performed in the Tri-State Area of Delaware, New Jersey, or Pennsylvania.
Independence Blue Cross is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.
Diversity, Equity, and Inclusion
At Independence, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.
About Our Company
Serving more than 8 million people nationwide, including 2.5 million in southeastern Pennsylvania, Independence Health Group — together with its subsidiaries — is the leading health insurance organization in the Philadelphia region. Our mission to build healthier lives for you, your family, and your employees shapes our actions and decisions every day.
At Independence, we see each of our members as an individual, with unique needs and concerns. We’re dedicated to harnessing the very latest ideas and technologies to deliver access to care that meets those needs and surpasses your expectations. For more information about Independence access our website at www.ibx.com. We’re revolutionizing health care, and our focus is on you!
Equal Employment Opportunity
Independence Blue Cross is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Agency Disclaimer
All resumes submitted directly to an Independence Blue Cross employee from a vendor via email, the Internet or in any other form without a valid written search agreement in place for this position from the Independence Blue Cross Family of Companies Human Resources Department will be deemed the sole property of Independence Blue Cross and the Independence Blue Cross Family of Companies. Please note that no fee will be paid in the event the candidate is hired by Independence Blue Cross or the Independence Blue Cross Family of Companies as a result of the referral or through means other than our established process.