College Coop: Operational Readiness: Business Specialist - CollAHNJ (PT)
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- 1 day ago Post Date
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- 250351 Requisition #
College Co-op Student - Job Description:
Office Location:
Cranbury, NJ 2nd floor
The Operational Readiness team at AmeriHealth New Jersey continually evaluates people, process, and technology to be sure the best customer experience is available to all the members we serve. The team assesses strategic initiatives, risk factors, and business process improvement and cost containment opportunities across the organization.
The college co-op student will:
· Assist with problem resolution related to the following systems: FOS and HRP
· Drives resolution for problems related to:
o Enrollment, Claims, ID cards, Benefits
o Incorrect claim payments due to system issues
· Engage internal business partners to identify root cause
· Track progress
· Communicate regularly with all stakeholders
· Follow up until the desired outcome is achieved
· Monitor department metrics and service level agreements for compliance and performance
· Notify management of any variances.
· Understands internal processes and develops ways to streamline and improve workflows
· Identify areas of potential system improvement and work with internal business partners to address
Qualifications:
- Microsoft Office
- Excellent communication skills
Preferred Majors:
Business, Population Health, Communication
Classification:
Recent Grad
GPA:
3.0 +
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.
Inclusion and Belonging
At IBX, everyone can feel valued, supported, and comfortable to be themselves, and all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. Celebrating and embracing diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.
About Our Company
Serving more than 8 million people nationwide, including 2.5 million in southeastern Pennsylvania, Independence Health Group — together with its subsidiaries — is the leading health insurance organization in the Philadelphia region. Our mission to build healthier lives for you, your family, and your employees shapes our actions and decisions every day.
At Independence, we see each of our members as an individual, with unique needs and concerns. We’re dedicated to harnessing the very latest ideas and technologies to deliver access to care that meets those needs and surpasses your expectations. For more information about Independence access our website at www.ibx.com. We’re revolutionizing health care, and our focus is on you!
Equal Employment Opportunity
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Agency Disclaimer
All resumes submitted directly to an Independence Blue Cross employee from a vendor via email, the Internet or in any other form without a valid written search agreement in place for this position from the Independence Blue Cross Family of Companies Human Resources Department will be deemed the sole property of Independence Blue Cross and the Independence Blue Cross Family of Companies. Please note that no fee will be paid in the event the candidate is hired by Independence Blue Cross or the Independence Blue Cross Family of Companies as a result of the referral or through means other than our established process.