Lead Billing Analyst

🔍 Philadelphia, Pennsylvania

New

📁: Operations

📅   : 2 days ago Post Date

📅   : 250274 Requisition #

Job Summary:

A successful candidate in this role will exhibit high proficiency in taking initiative, attention to detail, communication (verbal and written communication), process orientation, financial systems knowledge, teamwork and accountability. In addition, the lead Billing Analyst should lead by example at all times.

Ø Specific Duties

· Review and correct a wide variety of invoices while ensuring accuracy, timely released and mailing.

· Prepare and present monthly staff meetings

· Review billing process and trends to ensure the output of the processes are meeting agreed upon service level agreements.

· Be the point associate for all things Billing and Inquiries related internally and externally.

· The Lead will measure and identify business improvement opportunities.

· This position works with both vendors and other business partners internally and externally.

· Participate and lead meetings to discuss change requests in the Billing system.

· Oversee the overall QA process to ensure accuracy and coaching is being conducted accordingly.

· Responsible for performing the invoicing, reconciling and maintenance of customer accounts.

· Handles complex customer accounts, conduct analysis, makes recommendations to management.

· Work with internal and external auditors.

· Oversee training new team members on their duties and responsibilities as assigned.

· Effectively resolve any issue as directed by management.

· Identify, track, report trends and escalate issues to appropriate levels of management.

· May perform other duties as required by management.

Ø Knowledge Summary

· Expert understanding of Billing, Finance, and Operations within the Healthcare industry.

· Ability to think critically and resolve problems.

· Ability to coach and influence cross functional associates both internally and externally.

· Strong attention to detail and the ability to succeed in a high paced environment.

· Ability to participate in change management initiatives.

· Excellent written and verbal communication skills.

· Proficient with Microsoft Excel, Access, Word, and Outlook.

· Good presentation skills required.

· Ability to multitask and prioritize activities.

Ø Education & Experience

· Bachelor’s Degree in a Business-related field or equivalent work experience preferred.

· Minimum 5 years working within a Billing, Finance, or Operations Department.

· Billing experience in a Healthcare Industry preferred.

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.

Inclusion and Belonging

At IBX, everyone can feel valued, supported, and comfortable to be themselves, and all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. Celebrating and embracing diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.

About Our Company

Serving more than 8 million people nationwide, including 2.5 million in southeastern Pennsylvania, Independence Health Group — together with its subsidiaries — is the leading health insurance organization in the Philadelphia region. Our mission to build healthier lives for you, your family, and your employees shapes our actions and decisions every day.

At Independence, we see each of our members as an individual, with unique needs and concerns. We’re dedicated to harnessing the very latest ideas and technologies to deliver access to care that meets those needs and surpasses your expectations. For more information about Independence access our website at www.ibx.com. We’re revolutionizing health care, and our focus is on you!

Equal Employment Opportunity

Agency Disclaimer

All resumes submitted directly to an Independence Blue Cross employee from a vendor via email, the Internet or in any other form without a valid written search agreement in place for this position from the Independence Blue Cross Family of Companies Human Resources Department will be deemed the sole property of Independence Blue Cross and the Independence Blue Cross Family of Companies. Please note that no fee will be paid in the event the candidate is hired by Independence Blue Cross or the Independence Blue Cross Family of Companies as a result of the referral or through means other than our established process.