Medicare Broker Sales Rep
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Our organization is looking for dynamic individuals who love to learn, thrive on innovation, and are open to exploring new ways to achieve our goals. If this describes you, we want to speak with you. You can help us achieve our vision to lead nationally in innovating equitable whole-person health.
- Contributes to development of action plans and strategies to optimize sales potential and ensure that each Agent understands and meets IBC sales and compliance goals and initiatives.
- Serves as Compliance oversight of External Agent activity. Prevents, detects, and resolves the instances of conduct that do not conform to federal (CMS) and state law, and federal and state health care program requirements, as well as the ethical and business policies of the organization. Makes sure CMS regulations are followed and enforced. Implements corrective action plans for performance and process management improvement within the context of 100% compliance.
- Responsible for execution and evaluation of External Agent performance to include compliance, goals, strategic initiatives, annual sales plan, activity management, and the measurement of results.
- Responsible for the development and implementation of processes to manage and track agent resources, productivity, and quality.
- Acts as IBC’s representative with General Agency counterpart(s) to ensure a clear alignment of strategic goals and sales tactics between the two organizations.
- Responsible for Agents’ thorough understanding of the IBC Medicare product portfolio and each product’s benefits and relevance to meeting the needs of beneficiaries.
- Ensures that all appointed Agents have access to IBC- and CMS-approved selling materials and that Agents thoroughly understand the CMS Marketing Guidelines.
- Ensures that Agents’ selling methods conform to IBC’s brand-directed approach to consultative selling and always support the optimal matching of IBC products to the needs of beneficiaries.
- Coordinates with cross-functional areas to effectively address Agent servicing issues.
- Spend majority of time in Agency offices or meeting with brokers conducting consultative sales, and training meetings and events.
- Responsible to maintain active sales license and certification required for position
- Provides professional presentations and/or open enrollments (where applicable) to a variety of audiences.
- Acts as market intelligence for gathering information on IBC and AmeriHealth’s position relative to competitors in the marketplace
- Works with Functional Management and Broker Executive and manages relationships with all channel partnerships, new and existing.
- Performs additional duties as assigned.
Qualifications
- Bachelor’s degree in related field or equivalent work experience
- Minimum of 3 years’ progressive experience in a sales/broker environment preferably within a health or managed care organization with an emphasis on Medicare.
- Self-motivated, highly organized and detail oriented, as well as above average problem solving, analytical and verbal and written communication skills are required.
- Ability to manage projects and Agent expectations to a successful conclusion is essential.
- Ability to achieve results in an environment where direct control of resources needed to accomplish assigned tasks is not the norm.
- Must have working knowledge of government regulations that affect the IBC compliance plan.
- Working knowledge of Microsoft Office Suite and functional specific software required
- Spend majority of time in Agency offices or meeting with brokers conducting consultative sales, and training meetings and events.
Hybrid
Independence has implemented a “Hybrid” model which consists of Associates working in the office 3 days a week (Tuesday, Wednesday & Thursday) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the “Hybrid” model. While associates may work remotely on our designated remote days, the work must be performed in the Tri-State Area of Delaware, New Jersey, or Pennsylvania.
Independence Blue Cross is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.
· Bachelor’s degree in related field or equivalent work experience
· Minimum of 3 years’ progressive experience in a sales/broker environment preferably within a health or managed care organization with an emphasis on Medicare.
· Self-motivated, highly organized and detail oriented, as well as above average problem solving, analytical and verbal and written communication skills are required.
· Ability to manage projects and Agent expectations to a successful conclusion is essential.
· Ability to achieve results in an environment where direct control of resources needed to accomplish assigned tasks is not the norm.
· Must have working knowledge of government regulations that affect the IBC compliance plan.
· Working knowledge of Microsoft Office Suite and functional specific software required.
Spend majority of time in Agency offices or meeting with brokers conducting consultative sales, and training meetings and events.
Independence Blue Cross is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.
Diversity, Equity, and Inclusion
At Independence, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.
About Our Company
Serving more than 8 million people nationwide, including 2.5 million in southeastern Pennsylvania, Independence Health Group — together with its subsidiaries — is the leading health insurance organization in the Philadelphia region. Our mission to build healthier lives for you, your family, and your employees shapes our actions and decisions every day.
At Independence, we see each of our members as an individual, with unique needs and concerns. We’re dedicated to harnessing the very latest ideas and technologies to deliver access to care that meets those needs and surpasses your expectations. For more information about Independence access our website at www.ibx.com. We’re revolutionizing health care, and our focus is on you!
Equal Employment Opportunity
Independence Blue Cross is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Agency Disclaimer
All resumes submitted directly to an Independence Blue Cross employee from a vendor via email, the Internet or in any other form without a valid written search agreement in place for this position from the Independence Blue Cross Family of Companies Human Resources Department will be deemed the sole property of Independence Blue Cross and the Independence Blue Cross Family of Companies. Please note that no fee will be paid in the event the candidate is hired by Independence Blue Cross or the Independence Blue Cross Family of Companies as a result of the referral or through means other than our established process.