Sr Business Analyst
Specific duties include, but are not limited to:
Evaluate, plan, and design timelines for complex projects assigned by management, ensuring they are completed efficiently and effectively.
Gather and assess business requirements, implementing appropriate solutions to meet organizational goals.
Provide expert recommendations for data gathering, target dates, milestone tracking, implementation, testing, and training to optimize business processes.
Design a structured business tracking, trending, and analysis of work processes.
Conduct comprehensive data analysis to identify trends and insights that can improve business processes and decision-making.
Evaluate business outcomes and monitor work solutions for opportunities to enhance performance.
Work closely with technical staff to provide input on system changes and enhancements, understanding their impact on workflow.
Respond to complex special requests from management and business partners, featuring research, investigation, evaluation, documentation, and presentation of findings.
Develop and update policies and procedures to ensure compliance and efficiency.
Provide training and support to end-users, collaborating with trainers to ensure new procedures are implemented with minimal work interruptions.
Ensure new procedures are understood and implemented by staff and external departments that may be impacted.
Identify and mitigate risks associated with projects and reconciliation activities, ensuring timely resolution of issues.
Design and evaluate pre and post implementation workflows and processes to streamline operations.
Drive continuous improvement initiatives to enhance the efficiency and effectiveness of business processes and reconciliation activities.
- Bachelor's degree in Business Administration or a related field.
- Minimum of 5+ years of proven experience in an operational business unit or equivalent external work experience.
- Effective project management skills with considerable knowledge of project management methods, best practices, and analysis.
- Strong communication and analytical skills to convey complex ideas and concepts to users, business systems analysts, and management.
- Excellent facilitation and presentation skills to demonstrate business solutions clearly and concisely.
- Ability to define business solutions, make decisions, identify problems, coordinate resources, and implement changes.
- Detail-oriented with a strong understanding of corporate objectives.
- Ability to follow through on project life cycles while maintaining target deadlines.
- Capable of working independently on projects and demonstrating strong leadership skills.
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.
Inclusion and Belonging
At IBX, everyone can feel valued, supported, and comfortable to be themselves, and all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. Celebrating and embracing diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.
About Our Company
Serving more than 8 million people nationwide, including 2.5 million in southeastern Pennsylvania, Independence Health Group — together with its subsidiaries — is the leading health insurance organization in the Philadelphia region. Our mission to build healthier lives for you, your family, and your employees shapes our actions and decisions every day.
At Independence, we see each of our members as an individual, with unique needs and concerns. We’re dedicated to harnessing the very latest ideas and technologies to deliver access to care that meets those needs and surpasses your expectations. For more information about Independence access our website at www.ibx.com. We’re revolutionizing health care, and our focus is on you!
Equal Employment Opportunity
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Agency Disclaimer
All resumes submitted directly to an Independence Blue Cross employee from a vendor via email, the Internet or in any other form without a valid written search agreement in place for this position from the Independence Blue Cross Family of Companies Human Resources Department will be deemed the sole property of Independence Blue Cross and the Independence Blue Cross Family of Companies. Please note that no fee will be paid in the event the candidate is hired by Independence Blue Cross or the Independence Blue Cross Family of Companies as a result of the referral or through means other than our established process.