Sr HR Business Partner
Senior HR Business Partner
Position Overview
The Senior HR Business Partner (Sr. HRBP) serves as a strategic advisor and trusted partner to business leaders, enabling a high-performing, engaged, and future-ready workforce. This role integrates deep HR expertise with a strong understanding of business operations to drive organizational effectiveness, talent priorities, leadership capability, and culture within assigned business and functional areas, aligned to enterprise HR strategy. The Sr. HRBP collaborates with HR Centers of Excellence (COEs), HR Strategy, and business leadership to implement people programs and solutions that align with short- and medium-term business priorities while providing insight on longer-term workforce needs and trends.
Key Responsibilities
Talent & Workforce Planning
Partner with functional and senior leaders to execute and adapt people strategies that support business goals, workforce planning, and capability building.
Assess workforce trends (capacity, skills, attrition, internal movement) and partner with Talent Acquisition and Workforce Planning to address resourcing requirements.
Support succession planning by identifying emerging talent and enabling development plans for critical roles within the business/function.
Leader Support & Coaching
Coach managers on performance management, employee development, and engagement practices, including support with performance improvement and corrective action when needed.
Provide practical guidance, tools, and templates that help leaders build stronger team capability and apply consistent people practices.
Provide targeted coaching and coordinate training to enhance leadership capability and organizational effectiveness.
Organizational Effectiveness & Change Support
Partner on organizational design efforts within assigned business areas to improve role clarity, decision rights, efficiency, and scalability, providing recommendations aligned to enterprise frameworks.
Drive and execute people-related components of change initiatives (restructures, job redesign, outsourcing, workforce transitions) in partnership with COEs.
Support change adoption through implementation planning, leader guidance, employee communications, and feedback loops.
Employee Relations & Culture
Serve as a strategic advisor for complex employee relations matters.
Provide guidance and thought partnership to leaders on employee relations matters; manage investigations, documentation, and corrective action processes, escalating complex issues as needed.
Champion a positive, inclusive culture and advise leaders on engagement and workplace practices.
Partner with COEs to manage sensitive ER issues, ensuring compliance and risk mitigation.
Policy, Compliance & Risk Management
Identify gaps or inconsistencies in policy application and partner with HR leadership/COEs to update or implement improved HR policies and guidance.
Ensure leaders understand and consistently apply policies across their teams.
Total Rewards & Job Architecture
Collaborate with Compensation partners on job evaluation, benchmarking, and pay recommendations; provide business context and ensure documentation is complete.
Support localized reward and recognition programs aligned with enterprise reward strategies and provide manager guidance on appropriate use.
Enterprise Strategy Connection (Scope Clarifier)
Provide business-level insights and recommendations to HR leadership that inform the evolution of enterprise people strategy (e.g., recurring themes, workforce risks, capability gaps).
Qualifications
Education
Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or related field (or equivalent experience).
Experience
7+ years of progressive HR experience in generalist, business partner, or specialist roles.
5–7 years of experience managing complex employee relations issues.
Experience supporting employee relations matters and advising leaders on performance and corrective action.
Experience supporting organizational change initiatives (planning, communication support, implementation).
Knowledge, Skills & Capabilities
Strong foundational HR knowledge; professional HR certification preferred (e.g., PHR, SHRM-CP).
Ability to influence and partner effectively with mid-level to senior leaders; practical, credible coaching approach.
Strong analytical and problem-solving skills; able to interpret issues and recommend solutions/best practices.
Skilled in coaching, change enablement, and organizational effectiveness; works independently with guidance in only the most complex situations.
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.
Inclusion and Belonging
At IBX, everyone can feel valued, supported, and comfortable to be themselves, and all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. Celebrating and embracing diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.
About Our Company
Serving more than 8 million people nationwide, including 2.5 million in southeastern Pennsylvania, Independence Health Group — together with its subsidiaries — is the leading health insurance organization in the Philadelphia region. Our mission to build healthier lives for you, your family, and your employees shapes our actions and decisions every day.
At Independence, we see each of our members as an individual, with unique needs and concerns. We’re dedicated to harnessing the very latest ideas and technologies to deliver access to care that meets those needs and surpasses your expectations. For more information about Independence access our website at www.ibx.com. We’re revolutionizing health care, and our focus is on you!
Equal Employment Opportunity
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Agency Disclaimer
All resumes submitted directly to an Independence Blue Cross employee from a vendor via email, the Internet or in any other form without a valid written search agreement in place for this position from the Independence Blue Cross Family of Companies Human Resources Department will be deemed the sole property of Independence Blue Cross and the Independence Blue Cross Family of Companies. Please note that no fee will be paid in the event the candidate is hired by Independence Blue Cross or the Independence Blue Cross Family of Companies as a result of the referral or through means other than our established process.