Summer Intern: Client Setup Analyst
About the Department
The Client Setup department is responsible for implementing and configuring client benefits that directly impact claims processing for our members. The team supports a variety of functions, including Quality Assurance, Medical Policy implementation, auditing, and benefit configuration to ensure accuracy and operational excellence.
Position Summary
The Client Setup Quality & Configuration Summer Intern will support initiatives focused on benefit configuration accuracy, quality assurance, and continuous process improvement. This role provides hands-on experience in analyzing benefit data, assisting with configuration testing, and identifying opportunities to improve workflows and operational effectiveness.
The intern will participate in project-based and analytical assignments that support business objectives, enhance efficiency, and contribute to data-driven decision-making. This is an excellent opportunity for students interested in healthcare operations, business processes, and quality management.
Responsibilities
- Support quality assurance and benefit configuration activities.
- Assist with data analysis and reporting to identify trends and process improvement opportunities.
- Participate in testing and validation efforts related to benefit configuration changes.
- Create and maintain presentations, reports, and documentation.
- Collaborate with team members on operational and strategic initiatives.
- Utilize data-driven insights to support workflow optimization and improved business outcomes.
Qualifications
- Strong analytical, organizational, and communication skills.
- Detail-oriented with the ability to manage multiple assignments.
- Proficiency in Microsoft Excel, PowerPoint, and other Microsoft Office applications.
- Familiarity with data analysis concepts and AI tools is a plus.
- Ability to work independently and as part of a team.
Accepted Majors
- Healthcare Administration
- Health Policy
- Business Administration
Eligibility
- Pursuing a degree in Healthcare Administration, Health Policy, Business Administration, or a related field
- Junior, Senior, or Recent graduates (must be within one year of the program start date)
Minimum GPA
3.4 or higher
Program Dates
- Program Start Date: June 1, 2027
- Program End Date: August 6, 2027
Location
1900 Market Street, Philadelphia, PA 19103
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.
Inclusion and Belonging
At IBX, everyone can feel valued, supported, and comfortable to be themselves, and all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. Celebrating and embracing diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.
About Our Company
Serving more than 8 million people nationwide, including 2.5 million in southeastern Pennsylvania, Independence Health Group — together with its subsidiaries — is the leading health insurance organization in the Philadelphia region. Our mission to build healthier lives for you, your family, and your employees shapes our actions and decisions every day.
At Independence, we see each of our members as an individual, with unique needs and concerns. We’re dedicated to harnessing the very latest ideas and technologies to deliver access to care that meets those needs and surpasses your expectations. For more information about Independence access our website at www.ibx.com. We’re revolutionizing health care, and our focus is on you!
Equal Employment Opportunity
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Agency Disclaimer
All resumes submitted directly to an Independence Blue Cross employee from a vendor via email, the Internet or in any other form without a valid written search agreement in place for this position from the Independence Blue Cross Family of Companies Human Resources Department will be deemed the sole property of Independence Blue Cross and the Independence Blue Cross Family of Companies. Please note that no fee will be paid in the event the candidate is hired by Independence Blue Cross or the Independence Blue Cross Family of Companies as a result of the referral or through means other than our established process.