Supervisor of Billing
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Job Summary
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- 5-10 years of Billing and Accounts Receivable experience
- Bachelor’s Degree required
- Strong interpersonal skills; Ability to interact with all levels of management and customers both internal and external. Previous experience handling escalated customer calls required.
- Strong communication skills, both written and verbal
- Strong problem solving ability and skills to quickly and accurately investigate an issue and take to resolution with little to no supervision
- Ability to work across departments (i.e. IS, Accounting/Sales/Claims) to support billing functions
- Demonstrated ability to complete routine task and handle work of a more complex nature. Ability to multi task required.
- Strong technical ability required to employ and manipulate systems to generate needed reporting and validate reports to ensure data used is accurate. Must have ability to understand and work with multiple systems applications, such as Health Rules, Tableau, CABS, FOS, PeopleSoft and Microsoft Office, specifically Excel
- Demonstrated success working in a team environment comprised of various levels of talent, experience and motivation
- Demonstrated focus on continuous process improvement and leveraging efficiencies within the department
- Strong time management skills and the ability to meet deadlines
- Prior AHA experience preferred
- Prior Supervisory experience preferred
Inclusion and Belonging
At IBX, everyone can feel valued, supported, and comfortable to be themselves, and all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. Celebrating and embracing diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.
About Our Company
Serving more than 8 million people nationwide, including 2.5 million in southeastern Pennsylvania, Independence Health Group — together with its subsidiaries — is the leading health insurance organization in the Philadelphia region. Our mission to build healthier lives for you, your family, and your employees shapes our actions and decisions every day.
At Independence, we see each of our members as an individual, with unique needs and concerns. We’re dedicated to harnessing the very latest ideas and technologies to deliver access to care that meets those needs and surpasses your expectations. For more information about Independence access our website at www.ibx.com. We’re revolutionizing health care, and our focus is on you!
Equal Employment Opportunity
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Agency Disclaimer
All resumes submitted directly to an Independence Blue Cross employee from a vendor via email, the Internet or in any other form without a valid written search agreement in place for this position from the Independence Blue Cross Family of Companies Human Resources Department will be deemed the sole property of Independence Blue Cross and the Independence Blue Cross Family of Companies. Please note that no fee will be paid in the event the candidate is hired by Independence Blue Cross or the Independence Blue Cross Family of Companies as a result of the referral or through means other than our established process.