Customer Service
The Business Analyst supports vendor performance management for Appeals operations by analyzing performance data, identifying root causes of quality...
ResponsibilitiesCall monitoring of agents; Supervisor call, answer, research and follow-through; Side by Side coaching and monitoring to focus on:QA;...
Job SummaryThe Supervisor of Operations is responsible for administration of a High-Profile Operational Unit within Customer Service. The Supervisor...
Job SummaryThe Supervisor of Operations is responsible for administration of a High-Profile Operational Unit within Customer Service. The Supervisor...
Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care....
The Project Leader will be responsible for working with vendors and Independence staff across multiple areas to define and meet project requirements...