Billing Ops Transform Lead
Qualifications
Education
· Bachelor’s degree in business administration, Business Management, or a related field
· In lieu of a degree, 7+ years of experience in project management, consulting, or healthcare insurance
Experience
- 7–10+ years of experience in billing operations, accounts receivable, finance, or healthcare administration
- Demonstrated experience leading complex billing issue resolution and cross-functional initiatives
- Experience in healthcare or insurance billing environments strongly preferred
- Experience with system implementations, migrations, or process transformation efforts
Technical Skills
- Strong proficiency in SQL and Microsoft Access for reporting and data analysis
- Advanced Excel skills (data analysis, reconciliation, and modeling)
- Strong understanding of:
- Billing and AR processes
- Financial reconciliation and GL alignment
- Claims-based billing environments
- Experience working with enterprise billing platforms (e.g., CABS, enGen, NextGen or similar systems)
Core Competencies
- Analytical Expertise: Ability to work with large, complex datasets and deliver actionable insights
- Problem Solving: Proven ability to lead resolution of complex operational issues
- Process Design: Strong capability to design and improve scalable workflows
- Influence Without Authority: Ability to drive outcomes across multiple teams
- Communication: Skilled in developing both executive-level communications and broad stakeholder messaging
- Attention to Detail: High degree of accuracy, control awareness, and audit readiness focus
Inclusion and Belonging
At IBX, everyone can feel valued, supported, and comfortable to be themselves, and all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. Celebrating and embracing diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.
About Our Company
Serving more than 8 million people nationwide, including 2.5 million in southeastern Pennsylvania, Independence Health Group — together with its subsidiaries — is the leading health insurance organization in the Philadelphia region. Our mission to build healthier lives for you, your family, and your employees shapes our actions and decisions every day.
At Independence, we see each of our members as an individual, with unique needs and concerns. We’re dedicated to harnessing the very latest ideas and technologies to deliver access to care that meets those needs and surpasses your expectations. For more information about Independence access our website at www.ibx.com. We’re revolutionizing health care, and our focus is on you!
Equal Employment Opportunity
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Agency Disclaimer
All resumes submitted directly to an Independence Blue Cross employee from a vendor via email, the Internet or in any other form without a valid written search agreement in place for this position from the Independence Blue Cross Family of Companies Human Resources Department will be deemed the sole property of Independence Blue Cross and the Independence Blue Cross Family of Companies. Please note that no fee will be paid in the event the candidate is hired by Independence Blue Cross or the Independence Blue Cross Family of Companies as a result of the referral or through means other than our established process.