Manager Sales - R (Public & Labor)
The Manager of Public & Labor Sales leads a team of Account Management/Account Executive professionals responsible for the growth and client retention of IBX products and services for our industry-leading, Public and Labor business. This leadership role will lead a team of experienced professionals, working every day to deliver exceptional client, member and consultant experiences, executing segment strategies and ensuring our teams deliver upon our commitments to our clients. The position requires strong leadership, strategic vision, industry knowledge and relationship management skills to contribute to achieving our membership retention, growth and revenue goals.
Responsibilities:
· Evaluates segment performance and contributes to the development of segment strategies for the Public Sector, H&W Fund and Education segment to improve health and financial outcomes for our clients, while achieving the growth and retention objectives set by the business.
· Oversee account planning, implementation, and performance monitoring.
· Drive segment goals and strategic initiatives to meet revenue and membership targets.
· Analyze market trends, competitor activity, and regulatory changes to identify risks and opportunities.
· Lead, coach, and mentor the sales team to ensure accountability and high performance.
· Set clear performance expectations, monitor progress, and conduct regular evaluations.
· Collaborate with internal teams to deliver innovative, client-focused solutions, including plan enhancements and cost-containment strategies.
· Manage the renewal process for large accounts, including pricing, negotiations, and proposal presentations.
· Build and maintain strong relationships with brokers and consultants to support retention and growth.
· Ensure compliance with regulatory requirements and company policies.
· Track and report sales performance metrics to senior leadership.
· Utilize CRM tools and analytics to manage pipeline and forecast revenue.
· Maintain expertise in market trends, competitive landscape, and healthcare industry developments.
· Ensure licensing compliance for self and team members.
Qualifications:
· Bachelor’s degree in Business, Marketing, or related field, or equivalent experience.
· 8+ years of progressive sales experience, preferably in health or managed care; 2+ years in a leadership role.
· Experience in national healthcare insurance sales strongly preferred.
· Proven ability to lead, coach, and develop teams.
· Excellent communication, negotiation, and relationship-building skills.
· Strong strategic, project management, and problem-solving capabilities.
· Demonstrated success in achieving sales targets and managing business objectives.
· Solid understanding of healthcare regulatory requirements.
· Highly organized, self-motivated, and detail-oriented.
· Proficiency in MS Office Suite and CRM systems.
· Knowledge of Independence’s products, services, and rating methodologies preferred.
· Valid driver’s license and reliable transportation required.
· Active PA State Accident & Health license required (or ability to obtain within 60 days).
· Ability to travel as needed.
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.
Inclusion and Belonging
At IBX, everyone can feel valued, supported, and comfortable to be themselves, and all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. Celebrating and embracing diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.
About Our Company
Serving more than 8 million people nationwide, including 2.5 million in southeastern Pennsylvania, Independence Health Group — together with its subsidiaries — is the leading health insurance organization in the Philadelphia region. Our mission to build healthier lives for you, your family, and your employees shapes our actions and decisions every day.
At Independence, we see each of our members as an individual, with unique needs and concerns. We’re dedicated to harnessing the very latest ideas and technologies to deliver access to care that meets those needs and surpasses your expectations. For more information about Independence access our website at www.ibx.com. We’re revolutionizing health care, and our focus is on you!
Equal Employment Opportunity
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Agency Disclaimer
All resumes submitted directly to an Independence Blue Cross employee from a vendor via email, the Internet or in any other form without a valid written search agreement in place for this position from the Independence Blue Cross Family of Companies Human Resources Department will be deemed the sole property of Independence Blue Cross and the Independence Blue Cross Family of Companies. Please note that no fee will be paid in the event the candidate is hired by Independence Blue Cross or the Independence Blue Cross Family of Companies as a result of the referral or through means other than our established process.