Program Test Lead
Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together we will achieve our mission to enhance the health and well-being of the people and communities we serve.
Responsibilities:
· Lead small to medium distributed testing teams, typically employing Test Leads to oversee sub-teams.
· Conduct cost estimates and report testing and overruns. Provide direction to teams on quality, quality measurement and process guidelines.
· Coordinate with various departments for testing projects.
· Orchestrate activities of multiple testing teams that share resources (e.g., test environments) to ensure that synergies are leveraged and conflicts are avoided.
· Customize organizational standard QA process and implement it in projects.
· Identify meaningful metrics for testing, establish metrics program and use collected metrics information for decision-making.
· Mitigate risks and issues escalated by testing team, Test Leads or other stakeholders.
· Champion a ‘continuous improvement’ approach at project and organizational level.
· Manage client relations at the project level.
· Facilitate Root Cause Analysis of defects at the application level and work with Release coordinator to drive improvements
· Define and Enforce Test Standards. Ensure compliance to testing related guidelines, standards and policies within the team
· Review the work done by the team members and assume complete ownership for the quality of the deliverables
Qualifications:
· Bachelor’s degree or equivalent work experience
· 10+ years of relevant experience in quality assurance, release management or similar
· Industry-recognized certification in the areas of Project Management, QA and testing (e.g., CSTE, CSQA, CQE, or PMP) preferred.
· Knowledge of and experience using test automation tools such as HP Quick Test Pro, Rational Functional Tester, Compuware QA Run
· Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.
Hybrid
Independence has implemented a “Hybrid” model which consists of Associates working in the office 3 days a week (Tuesday, Wednesday & Thursday) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the “Hybrid” model. While associates may work remotely on our designated remote days, the work must be performed in the Tri-State Area of Delaware, New Jersey or Pennsylvania.
Diversity, Equity, and Inclusion
At Independence, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.
About Our Company
Serving more than 8 million people nationwide, including 2.5 million in southeastern Pennsylvania, Independence Health Group — together with its subsidiaries — is the leading health insurance organization in the Philadelphia region. Our mission to build healthier lives for you, your family, and your employees shapes our actions and decisions every day.
At Independence, we see each of our members as an individual, with unique needs and concerns. We’re dedicated to harnessing the very latest ideas and technologies to deliver access to care that meets those needs and surpasses your expectations. For more information about Independence access our website at www.ibx.com. We’re revolutionizing health care, and our focus is on you!
Equal Employment Opportunity
Independence Blue Cross is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Agency Disclaimer
All resumes submitted directly to an Independence Blue Cross employee from a vendor via email, the Internet or in any other form without a valid written search agreement in place for this position from the Independence Blue Cross Family of Companies Human Resources Department will be deemed the sole property of Independence Blue Cross and the Independence Blue Cross Family of Companies. Please note that no fee will be paid in the event the candidate is hired by Independence Blue Cross or the Independence Blue Cross Family of Companies as a result of the referral or through means other than our established process.